When your team is knowledgeable, trust follows.
Training builds confidence.
Your entire team needs to understand the basics of the collision repair process. This knowledge empowers these team members to interact with internal and external customers more confidently and act more efficiently — building stronger, more loyal relationships as a result.
I-CAR® is pleased to offer its Intro to Collision Repair Series, a set of 14 online courses that will help you build an informed, knowledgeable team that is well equipped to deliver consistently great results.
Who will benefit from the Intro to Collision Repair Series?
The Intro Series provides relevant content to a broad audience — from those new to the industry to more seasoned customer-facing professionals, including:
- Entry-level technicians
- Entry-level auto physical damage appraisers
- Front office staff
- Customer service representatives
- Sales staff
- Call center team members
- Insurance agents
- Product, equipment and OE personnel
- Career and technical school students
Read the full brochure